Customers may place orders through:
• Official website: www.xiandunbirdnest.com
• Official Facebook, WhatsApp, Instagram
• Hotline: +60 18-985 7568
• in-person at showroom
➡️ After receiving the order, staff will confirm via call/message and inform estimated delivery time.

1. Payment Methods
i. Bank Transfer After order confirmation, transfer to:
• Bank: HongLeong Bank
• Account holder: XIANDUN BIRDNEST ENTERPRISE
• Account number: 15400087257
• Transfer note: Full name + Phone number + Order code (if any)

ii. Cash on Delivery (COD)
• Available in urban areas (may vary by location)
• Pay directly to delivery staff

iii. In-store Payment
• For purchases at showroom
• Accepts cash or card

2. Invoice & Payment Confirmation
• All orders confirmed via call or message
• VAT invoice available upon request
• For payment documents, please inform before shipping

3. Important Notes
• Please verify all information before payment
• In case of disputes, orders with valid codes and invoices will be prioritized
• We are not responsible for incorrect transfers or unauthorized accounts

Note:
After transferring, please notify our staff via Facebook, Messenger, WhatsApp, or call +60 18-985 7568. We will confirm and ship upon receiving bank confirmation. We are not responsible for incorrect transactions; customers must resolve directly with their bank.